THIRD PARTY COLLECTIONS
Delivering the highest standard of customer care.
National Recovery Agency offers its clients a wide array of third party collection services across multiple industries. Our philosophy of collections is to forge relationships with each our clients; providing the very best customer service and maintaining their public images, while creating a solutions oriented approach towards resolving accounts.
As part of our process, NRA provides you with a more systematic approach to the recovery process of your delinquent receivables within your diverse client base. Our performance-driven work flow of credit scoring & analytics, concerted call & letter campaigns, electronic skip-tracing, an in-house law office and national network of lawyers, gives us the ability to effectively locate assets and provide our staff with the tools that are needed to produce increased revenue recovery.
Our Third Party Collections program offers solutions for primary, secondary, and tertiary placement with a focus of resolving each account through payment in full, payment negotiation, and/or litigation. With NRA’s third party collection program you gain the following benefits:
- Unique collection approach
- Dialer management expertise
- Trained experts who can handle unique objections and help educate the consumer
- Letter campaigns
- Credit bureau reporting to all major credit bureaus
- Legal forwarding